9333 Privacy Policy — Our Commitment to Protecting Your Data
Your personal information is completely secure at 9333. On this page, we explain what information we collect, how it is used, and what rights you have.
Last Updated: January 2026
What Information We Collect
When you create an account and use our services on 9333, we collect various types of information. Details are outlined below:
- Name, email address, and mobile number.
- Date of birth and national ID details (for verification purposes).
- Account login history and security information.
- IP address, browser type, and version.
- Device model and operating system.
- Platform access times and session data.
- Deposit and withdrawal amounts (৳ BDT).
- Records of transactions made via bKash, Nagad, or Rocket.
- Payment method identifier (full card/account numbers are not stored).
- Betting history and gaming activity.
- Preferred categories, clicks, and page visits.
- Records of customer support interactions.
Data Usage & Cookies Policy
- To complete account creation and the verification process.
- To deliver betting and gaming services without interruption.
- To process deposit and withdrawal transactions.
- To notify you of relevant promotions and offers (only with your consent).
- To prevent fraud and security threats.
- To provide customer support and resolve complaints.
9333's website uses cookies to enhance your browsing experience. Cookies are used to maintain login sessions, remember your preferences, and analyse service performance.
You can disable cookies through your browser settings, though some features may become limited as a result. We do not use third-party advertising tracking cookies.
Data Retention, Security & Third Parties
9333 stores user data on secure servers using encryption. Both technical and administrative safeguards are in place.
Data is retained for as long as your account is active and for any period required by law. Once an account is closed, data is deleted unless retention is legally required.
Sharing Information with Third Parties- Necessary information is shared with bKash, Nagad, and Rocket to process payments.
- Limited technical data may be shared with technology partners who operate our games.
- Your data is never sold or disclosed to third parties except where required by law or government order.
- Personal information is never shared for advertising purposes.
Your Rights — Your Data, Your Control
You can request a copy of your stored data at any time. Send a request to [email protected] and we'll respond within 7 business days.
You can request corrections to any inaccurate or outdated information. Many details can be updated directly from your account settings.
If you request account closure, all data beyond what is legally required to be retained will be deleted.
Policy Updates & Contact
9333 reserves the right to update this Privacy Policy as needed. Any changes will be published on this page with an updated date at the top. For significant changes, a notification may be sent to your registered email address.
Continuing to use this page after any updates constitutes acceptance of the revised policy. We recommend checking this page regularly.
Privacy-Related ContactContact us for any questions regarding data protection, data access, or deletion requests:
- Email: [email protected]
- In the FAQ Section Find answers to common questions.
9333 treats data protection as its highest priority and complies with all applicable laws in Bangladesh.